Even if consumers say smartphone repairability is important to them, brand popularity may be a more important factor in prolonging a device’s life, a study concluded.
Even if consumers say smartphone repairability is important to them, brand popularity may be a more important factor in prolonging a device’s life, a study concluded.
A growing threat in the e-scrap sector received national analysis this week, when The Washington Post visited a processing facility and explored the danger of lithium-ion battery fires.
An upcoming federal trial will decide how much General Electric must pay for stymying competition in the repair market for its equipment. A jury previously awarded plaintiffs tens of millions of dollars.
A committee at the Institute of Scrap Recycling Industries has begun a project to write specifications for electronics destined for repair and reuse.
Federal prosecutors allege a computer repair and refurbishment company owner defrauded a government program to obtain numerous used devices over a decade.
Last week, viewers around the globe got an unexpected peek at how Apple instructs company technicians to dismantle mobile devices. The 11 recordings have since been pulled from public view.
Consumers paid record prices for Apple’s iPhone X. A recent analysis shows the refurb market is doing the same.
Apple has been penalized by the Australian government for attempting to mislead consumers on whether device warranties are still effective once the device has been serviced by a non-Apple-authorized repair entity.
An emerging retail sales outlet for refurbished phones, tablets and laptops has raised $48 million to help it expand.
Three companies have changed language in their product warranties that discouraged independent repairs after regulators said they may be running afoul of federal law.