Advertisement Header Ad
Resource Recycling
  • The Latest
  • Analysis
    • All
    • Certification Scorecard
    • Industry Announcements
    • Opinion

    Certification Scorecard for December 3, 2025

    Industry Announcements for Week of December 1

    News from Dynamic Lifecycle Innovations, Precision E-Cycle

    News from Northeast Recycling Council, Plastipak and more

    News from Northeast Recycling Council, Sortera Technologies and more

    News from MKV Polymers, Metallium Ltd. and more

    Certification Scorecard for November 19, 2025

    News from American Beverage, Inteplast Group and more

    News from Action Carting Environmental Services, International Paper and more

  • Conferences
  • Publications

    Other Topics

    Textiles
    Organics
    Packaging
    Glass
    Brand Owners

    Metals
    Technology
    Research
    Markets
    Grant Watch

    All Topics

Subscribe
No Result
View All Result
Resource Recycling
  • The Latest
  • Analysis
    • All
    • Certification Scorecard
    • Industry Announcements
    • Opinion

    Certification Scorecard for December 3, 2025

    Industry Announcements for Week of December 1

    News from Dynamic Lifecycle Innovations, Precision E-Cycle

    News from Northeast Recycling Council, Plastipak and more

    News from Northeast Recycling Council, Sortera Technologies and more

    News from MKV Polymers, Metallium Ltd. and more

    Certification Scorecard for November 19, 2025

    News from American Beverage, Inteplast Group and more

    News from Action Carting Environmental Services, International Paper and more

  • Conferences
  • Publications

    Other Topics

    Textiles
    Organics
    Packaging
    Glass
    Brand Owners

    Metals
    Technology
    Research
    Markets
    Grant Watch

    All Topics

Subscribe
No Result
View All Result
Resource Recycling
No Result
View All Result
Home E-Scrap News Magazine

First Person Perspective: How bureaucracies and bias sunk a CRT solution

byRobin Ingenthron
January 20, 2021
in E-Scrap News Magazine
Exterior sign of Retroworks de Mexico.
Share on XLinkedin
Retroworks de Mexico launched in 2007, associated with U.S. processor American Retroworks. | Photo courtesy Robin Ingenthron.

After 13 years, Retroworks de Mexico turned off the lights and shuttered this fall. But the CRT processor was no failure.

As a partner who helped found Retroworks de Mexico, I’ll tell the story of how the company began, what factors led to its closure, and why its operations over the past 13 years have demonstrated that emerging-market countries can be better at recycling electronics than rich ones.

How it all started

In 2007, I opened my red mailbox at my home in Middlebury, Vt. There was a letter with a postmark from Bisbee, Ariz. and inside was a check, addressed to me, for $5,000. It was a consulting retainer from my friend Mike Rohrbach, a retired IBM supercomputer salesman (and childhood refugee from Nazi Germany), who wanted me to help start a recycling company in Sonora, Mexico, about an hour south of the Arizona border. At the time, I already owned and operated my electronics recycling company, American Retroworks, in Vermont.

Rohrbach had read my article on “urban mining.” Meanwhile, he had met two Mexican engineering Ph.Ds working for the Great Southern Copper Grupo Mexico smelter. The company’s enormous Cananea mine employs tens of thousands of Mexican miners and is visible from space. He had also met a Mexico rancher, Roberto, and his American wife, Alice, in the village of Fronteras, not far from the smelter. The couple introduced Rohrbach to a Mexican women’s collective that had (rent free) the keys to an abandoned factory.

With the consulting retainer, Rohrbach wanted me to come to Mexico to set up the women’s collective as a recycling company, which would send disassembled computer and TV scrap to the smelter. So, in 2007, Rohrbach and I traveled to Fronteras, where a group of 50 individuals – ranchers, smelter engineers, unemployed locals, disemployed women, and families – welcomed me with a massive barbeque in front of the factory building. A sign painter had already painted “Retroworks,” my company name, on the fence.

I asked the engineers if the smelter could use CRT cullet. Yes, they replied, as long as it was no smaller than three-quarters of an inch and no bigger than two inches. Under those parameters, it could be used to replace the “fluxing agent” – silica with added lead, or naturally occurring leaded quartz (anglesite). Unlike a lead smelter, they could also use a mix of panel and funnel as the fluxing agent.

Though I was busy with my company in Vermont, I was overcome by the intensity of the community in Mexico and its desire to create sustainable, circular-economy jobs.

During the first year, I matched the $5,000 to fly eight of the Mexican staff to apprentice at our facility in Middlebury. We flew six of our own Vermont staff to Mexico to do the same. The Mexicans lived with me in my house, alongside our Puerto Rican Vermont staffer, Tito.

Retroworks de Mexico (RdM) incorporated and obtained a license as a maquila factory, which meant it could import raw materials and export its products duty free. Retroworks de Mexico and I leased a staging warehouse in Douglas, Ariz., to sort all the items for customs. At the factory, the disassembly line produced electronics-grade copper, aluminum, heat sinks and circuit boards that were exquisitely sorted, commanding much higher values than machine-shredded electronics.

Landing clients and getting noticed

RdM’s first client was the city of Tucson. The city’s panel of experts awarded us the contract after meeting the entire cadre of Las Chicas Bravas (the co-op’s nickname) and ranchers Roberto and Alice, who directed operations. A savvy young geek, Mariano, came to explain the reuse and repair talent.

But barely a week after being awarded the city of Tucson contract, a Tucson city councilman announced that the Mexican workers would not recycle the electronics – they would burn them in barrels and dump the CRT glass into the canals. He cited the statistic that 80% of exports are improperly disposed of. Having already sent trucks down there and having leased the space in Douglas, we were gut-punched.

Regardless, we were able to supply the plant with scrap electronics. Tucson Clean and Beautiful, a nonprofit environmental group, supported RdM by holding regular one-day events in Tucson (the city’s returning incumbent vendor refused to accept TVs). A few other recyclers started to ship CRT televisions in trailer-load bulk. Mariano would test them and resell what he could, and the rest were torn down. The women ran plastic through balers, stacked CRTs, and sorted copper from steel and aluminum. We shipped reuse-worthy CRT TVs all the way from Vermont, knowing that if they could not be resold, they’d be properly recycled.

The CRT cullet was regularly processed and shipped as a fluxing agent to the smelter.

The operation drew attention from around the world. Memorial University, University of Southern California, the Massachusetts Institute of Technology (MIT), the Pontifica Catholic University of Peru (PUCP), and other institutions of higher learning began to study RdM. Although Mexico is a member of the Organization for Economic Co-operation and Development (OECD), which includes non-developing countries, this part of Sonora was very poor. We showed the researchers that if recycling could be done well here, it could be done well anywhere.

After coverage in NPR and PBS, we were invited by Investors Circle and other social investing groups to “pitch” RdM. We were a finalist at the 2014 Resource Recycling Conference Recycling Innovator’s Forum for our proposal to mix in CRT cullet as 10%-recycled-content fluxing agent, mixing it in rail cars full of galena and anglesite purchased as flux for the smelter.

If we mixed 10% CRT cullet in fluxing agents, the smelter could consume up to 220 tons per day of CRT cullet. And several recycling companies made pitches to us to try to scale the factory to approach that level. RdM even took a trailer of cullet from Closed Loop Refining and Recovery in Phoenix, perhaps the only load associated with that operation that was ever really recycled.

Encountering bureaucratic and market challenges

There were problems, though. The bureaucracy at the Mexico border forced Mariano to list every single scrap TV by make, model, year and country of origin, and to demonstrate the TVs were processed within a year. Few investors wanted to spend money on lawyers.

Also, the smelter had a major tailing pond spill and was locked down by environmental fines for over a year. The smelter, which pulled in $55 million per day in revenue, refused to grant access to auditors for the R2 or e-Stewards certification standards. “The lawyers here would eat us for lunch if we opened the gates to some zealous recycling advocate,” a company engineer told me.

TV market changes presented more difficulties for RdM. The reuse value of CRTs declined, and the RdM employees, who were getting older, didn’t want to adapt to flat-panel TV processing. Without some reuse value, my Vermont company could no longer afford transportation from New England (we ceased shipments in 2015).

In the end, a $5,000 investment the year before the 2008 market crash was too little to bring us to scale. My company would spend tens of thousands of over the next 12 years, and it was worth every penny, but we were not able to give RdM the investment it needed to thrive.

With the COVID-19 pandemic hitting Mexico particularly hard, my partners hung up the tools this October.

When I think about the Tucson city councilman who berated our Mexico partners, calling them “primitive,” I also think about the Arizona companies that won the business instead, and that abandoned their own warehouses full of non-recycled, toxic piles of CRT junk.

RdM proved that reuse, repair and recycling jobs belong around the world: They belong in Africa, they belong in Asia and South America. They proved that emerging markets can be better at electronics reuse and recycling than rich nations. And they showed how the system – or, more specifically, systemic bias – stands in the way of great recycling.

Robin Ingenthron is founder and president of American Retroworks, based in Middlebury, Vt. He can be contacted at [email protected].

This article originally appeared in the Fall 2020 issue of E-Scrap News. Subscribe today for access to all print content.

Tags: CRTs
Robin Ingenthron

Robin Ingenthron

Related Posts

E-scrap for recycling.

China-backed firm says it will accept CRTs

byColin Staub
September 27, 2018

An upcoming South Carolina processing facility will handle CRTs, circuit boards, scrap plastics and more, a company leader has confirmed...

CRTs stacked on a grass lawn.

Midwest CRT stockpiles prompt criminal case

byColin Staub
October 18, 2018

Federal charges have been filed against the owner of an Iowa e-scrap company, marking the latest of several legal cases...

A pile of CRTs gathered for recycling.

OEM group crafts national CRT funding proposal

byColin Staub
November 1, 2018

Electronics manufacturers are proposing a nationwide point-of-sale fee to fund recycling of CRT devices, an industry group announced last week....

Court gavel and scales on table.

Guilty pleas in Stone Castle CRT case

byColin Staub
December 13, 2018

Two men accused of stockpiling and taking steps to illegally dispose of CRT glass have pleaded guilty to federal hazardous...

Building formerly occupied by Nulife Glass.

Nulife finishes company-wide CRT cleanup

byColin Staub
January 17, 2019

Nulife Glass has removed all CRT materials from its shuttered Virginia site, which was the last of the company's locations...

CRT glass processing equipment at URT.

URT converts CRTs into feedstock for tiles

byJared Paben
January 17, 2019

One of the country's largest e-scrap companies is recycling CRT glass into a marketable product that could reduce the processor's...

Load More
Next Post
ITAD adjustments

ITAD adjustments

More Posts

Analysis: Q3 earnings confirm new industry priorities

Analysis: Q3 earnings confirm new industry priorities

November 13, 2025
Iron Mountain raises ITAD guidance on strong growth

Iron Mountain raises ITAD guidance on strong growth

November 13, 2025
ERCC outlines shift toward convenience benchmarks

ERCC outlines shift toward convenience benchmarks

November 13, 2025
Analysis: EU softens ESG rules as compliance pressure builds for US

Analysis: EU softens ESG rules as compliance pressure builds for US

November 20, 2025
Sector holds wide gaps in environmental standards

Sector holds wide gaps in environmental standards

November 20, 2025
From crawl to run: a clear roadmap for ITAD ESG

From crawl to run: a clear roadmap for ITAD ESG

November 20, 2025
New entrepreneurs bring renewed energy to e-cycling

New entrepreneurs bring renewed energy to e-cycling

November 20, 2025
The Re:Source Podcast Episode 1: E-Scrap look-back and 2026 outlook

The Re:Source Podcast Episode 1: E-Scrap look-back and 2026 outlook

November 21, 2025
ERI and ReElement partner on rare earth magnet recovery

ERI and ReElement partner on rare earth magnet recovery

November 26, 2025
Cyber risks confront ITAD work, contracts, coverage

Cyber risks confront ITAD work, contracts, coverage

November 26, 2025
Load More

About & Publications

About Us

Staff

Archive

Magazine

Work With Us

Advertise
Jobs
Contact
Terms and Privacy

Newsletter

Get the latest recycling news and analysis delivered to your inbox every week. Stay ahead on industry trends, policy updates, and insights from programs, processors, and innovators.

Subscribe

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

No Result
View All Result
  • The Latest
  • Analysis
  • Recycling
  • E-Scrap
  • Plastics
  • Conferences
    • E-Scrap Conference
    • Plastics Recycling Conference
    • Resource Recycling Conference
    • Textiles Recovery Summit
  • Magazine
  • About Us
  • Advertise
  • Archive
  • Jobs
  • Staff
Subscribe
This website uses cookies. By continuing to use this website you are giving consent to cookies being used. Visit our Privacy and Cookie Policy.