ITAD company adds facility in eastern US

In recent months, ITAD company Pulse Supply Chain Solutions has expanded its footprint into the mid-Atlantic region and boosted its device processing capabilities at its headquarters in Texas. 

Pulse recently opened a 60,000-square-foot facility in Chester, Va., near Richmond, positioning the electronics reuse and recycling company for business growth, according to Luke Duval, president of Pulse Supply Chain Solutions.

“In addition to being able to service the customers that we have now, I really think it allows us to plan for future expansion and future growth,” Duval told E-Scrap News. 

The Dallas, Texas-headquartered company opened the Chester facility last fall, “primarily to service a lot of the customer growth we’ve seen out of that region,” Duval said. 

With about 20 employees currently, the location is initially providing dismantling and destruction services, although Pulse plans to add data wiping, device testing and grading capabilities later this year, according to Duval. Current customers run the gamut and include enterprises, data centers, schools, hospitals, OEMs and others, he said. 

The leased space, situated in a sustainability business park, houses Pulse’s first processing facility outside of its 50,000-square-foot headquarters location in Dallas, where about 65 employees work (the company also has a sales office in Hong Kong). 

The central Virginia location allows it to serve a broad swath of the East within an eight-hour truck drive, from as far south as South Carolina, west as Ohio and north as New York. 

“I think it really fits with our strategic plans to put a little bit of a buffer in there for future growth so we can maximize it as business dictates,” he said. 

Forging ahead

Meanwhile, Pulse earlier this year roughly tripled the size of its dismantling line for parts harvesting and recycling in Dallas, he noted. The facility still has space to almost double the number of dismantling stations, if necessary, Duval said. 

“There’s definitely opportunities there … to also expand further as the business requires,” he noted. 

The company has also been adding testing and data wiping capabilities, as well as hiring additional staff and boosting training, he said. 

All told, Duval estimates Pulse Supply Chain Solutions has invested roughly $600,000 over the past year or so. 

Looking forward, the big question is what will happen with the U.S. and global economy over the next three to six months, he said. 

Those yet unknown developments will impact not just Pulse Supply Chain Solutions but another company started by Duval and the owner and CEO of Pulse, Asif Jadhavji: Phone Daddy, which sells used phones directly to consumers and through underserved retailers, such as convenience stores and liquor stores. 

Duval pointed to a slowdown in new mobile phone sales and said he’s keeping “a weathered eye” on used phone market trends.

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