Pulse Supply Chain Solutions has opened a 15,000-square-foot facility in Dallas for device repair and recovery, expanding services and boosting certified reuse capacity. | Pulse Supply Chain Solutions
Texas-based Pulse Supply Chain Solutions has opened a new facility in its home state, expanding the company’s footprint and capabilities in electronics reuse.
The site, which officially began operations Feb. 19, focuses on board-level repair for devices including cell phones, tablets, laptops and desktops. It is also building out capabilities for telecommunications network equipment such as switches and backhaul hardware. Company president Luke Duval said the move extends Pulse’s services beyond recycling into higher-value recovery work.
“As the market matures, you have to adjust, you have to stay flexible and you have to invest in order to keep up with it,” Duval said during an interview with E-Scrap News. “Getting down to board-level repair enables us to add incremental value not only to our clients but to us, and it is an additional service we can offer as part of a broader sustainability solutions ecosystem.”
The facility is the second in Dallas for Pulse, which operates its primary recycling and IT asset disposition site about 15 minutes away. The company also has facilities in Virginia and Arizona, all developed since Duval became president in 2022. In 2023, Pulse opened a 60,000-square-foot facility in Chester, Virginia, to serve mid-Atlantic clients and later added data wiping, testing and grading capabilities. The company also operates an R2-certified facility in Phoenix, reflecting a broader commitment to maintaining compliance and certification across its network.
Duval said Dallas was chosen for the new operation because of its central location, available talent pool in repair and recovery work, and favorable lease terms. Its proximity to the headquarters allows managers and technical staff to stay closely involved in day-to-day operations.
Certified to the R2v3 electronics recycling standard, the site has already onboarded two major clients and expects to add a third in the coming weeks. Current output is about 10,000 to 12,000 units a month, and Duval estimates annual capacity at up to 240,000 devices, depending on the mix of products. Cell phones and tablets can be processed faster due to streamlined testing, while larger network equipment takes longer to handle.
The facility currently employs 13 people, with staffing levels expected to increase as new contracts are added. Duval said the company is training staff with an eye toward future growth and could add a second shift if demand rises quickly.
Three initial clients will account for about one-third of the site’s potential volume. Duval said contingency plans are in place if growth exceeds projections, including the possibility of combining the two Dallas locations into a larger, consolidated facility.
While Pulse’s recovery operations are not yet set up to directly harvest rare earth elements, Duval said the company is monitoring emerging technologies in that field and will consider investing when a viable large-scale process is identified. In the meantime, materials from devices designated for destruction are sent to downstream partners for shredding and further processing.
Duval acknowledged the facility’s contribution is small compared with the scale of the global e-scrap problem but said it makes a significant difference for the customers it serves.
“It provides value directly to our clients and allows us to do one more motion to capture more incremental value,” he said. “The more value you can provide, the more areas get opened up in that e-waste sphere and the more product you can make an impact on.”