Back Market launched its Innovation Lab to make repairs on refurbished electronics more accessible and a large customer support team dedicated specifically to supporting refurbished electronics buyers. 

The City of New York Department of Sanitation (DSNY) is piloting on-demand collection services in Staten Island for textiles and batteries.
ITAD company ERI opened an office in Columbus, Ohio, the company’s 12th overall location.

FutureDial’s software has been used to run more than 1 billion functional tests on smartphones destined for resale. 

Heritage Battery Recycling, an affiliate of Cirba Solutions, plans to build a lithium-ion battery recycling facility in Arizona, which will be operational by mid-2023. 

Stanley Black & Decker partnered with TerraCycle on a free recycling program for home appliances and tools containing integral lithium-ion batteries. 

Staples started a free recycling program that offers customers discounts on new purchases. 

German ITAD company tradefinity joined the EPC Global Solutions network of companies.